Privacy Policy
Effective Date: March 19, 2025
At Seecore, we value the trust you place in us to help your teams coordinate real-time operations efficiently and securely. Your privacy is a top priority. This Privacy Policy explains how Seecore (“we”, “our”, “us”) collects, uses, shares, and protects your information when you use our platform and services.
1. Scope of this Privacy Policy
This policy applies to all users of Seecore’s platform, website, mobile applications, and related services (collectively, the “Services”).
2. Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, organization name, job title, and password.
- Profile Information: Profile picture, role descriptions, and other personal information you add to your account.
- Communications: Any messages or content you submit through chats, task boards, or support requests.
Information We Collect Automatically
- Device and Usage Data: IP address, browser type, device identifiers, operating system, pages visited, and time spent.
- Location Information: Geolocation data (when location services are enabled), especially relevant for geospatial features.
Information from Third Parties
- If you integrate Seecore with third-party apps (e.g., calendar tools or communication platforms), we may receive account and usage information from them, with your permission.
3. How We Use Your Information
- To Provide and Improve the Services: Personalize your experience, manage tasks, and ensure seamless coordination.
- To Communicate with You: Send notifications, updates, and respond to inquiries.
- For Security and Compliance: Detect, prevent, and respond to fraud, security incidents, or legal requests.
- For Analytics: Understand how our services are used and improve performance and features.
4. How We Share Information
We do not sell your data. We may share information in the following cases:
- With Service Providers: Third parties who help us operate, such as cloud hosting and customer support providers. These partners are bound by confidentiality obligations.
- With Authorized Users: Within your organization, user data may be visible depending on access permissions you configure.
- For Legal Reasons: If required by law or to protect rights, safety, and property.
5. Data Retention
We retain personal information as long as necessary to provide the Services and for legitimate business or legal purposes. You can request deletion of your data as outlined below.
6. Security
We use industry-standard encryption, secure data centers, and continuous monitoring to protect your data. However, no system is 100% secure—users are encouraged to follow best practices like strong passwords and access controls.
7. Your Rights and Choices
- Access and Update Information: You can access and edit your profile and account settings at any time.
- Delete Your Data: You may request deletion of your data by contacting our Data Protection Officer (DPO), Omar, at omar@seecore.io.
- Opt-Out: You may opt-out of non-essential communications through your account settings.
8. International Data Transfers
Seecore operates globally. By using our Services, you authorize us to transfer and store your information in countries where we or our service providers operate, which may have different data protection laws.
9. Children’s Privacy
Our Services are not intended for individuals under 16. We do not knowingly collect personal data from children without parental consent.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via email or in-app notifications. Continued use of the Services constitutes your acceptance of the updated policy.
11. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at:
📧Data Protection Officer (DPO): Omar | omar@seecore.io
📍 406 Salam Square North, Dohat Al Adab St, Madinat Al Sultan Qaboos, Muscat, Sultanate of Oman